Refund policy

Refund and return policy

Everything at Sportsman's Haven is made to order, printed after you buy it. That keeps prices fair and means we don't sit on stock, but it also shapes how returns work.

Damaged, misprinted or wrong item
If your order arrives damaged, misprinted, defective or isn't what you ordered, we'll make it right. Email us within 30 days of delivery at sportsmanshavenpnw@gmail.com with your order number and a clear photo of the problem. We'll replace the item or refund you, whichever makes sense for the situation.

Size and change of mind
Because each item is made just for you, we can't accept returns or exchanges for size, fit or change of mind. Please check the size chart on the product page before you order. If you're not sure which size to pick, email us and we'll help.

Cancellations and changes
You can cancel or change an order within 24 hours of placing it, as long as it hasn't gone into production. After that, we can't guarantee the order can be stopped. Email us as soon as possible and we'll do what we can.

Wrong address
Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, we may need to ask you to cover the cost of sending it again.

Lost packages
If your tracking shows delivered but you haven't received your order, or the package seems lost, contact us and we'll look into it with the carrier.

Refunds
Approved refunds go back to your original payment method. Your bank may take several business days to show the credit.

Contact
Questions? Email sportsmanshavenpnw@gmail.com.